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Commissioner: Budget Cuts to IRS to Hurt Services to Taxpayers in 2015

November 5, 2014


For some taxpayers, the 2015 season is shaping up to be the worst epxerience in years when seeking help from the Internal Revenue Service. IRS Commissioner John Koskinen warned this week at the AICPA's National Tax Conference that budget cuts over the last two years has meant that about half off all calls into the IRS phone center will go unanswered.


There are also around 50 tax breaks that are set to expire on December 31st. Congress has vowed to extend many, but uncertainty in the legislature, recent elections, and a lame-duck session all may contibute to a perfect storm of events that will delay the tax filings for 2014 and taxpayer refunds.


Not all is glum. Koshknen was confident that improvement in information technology will allow for better taxpayer account management and quicker response times--without increases in its budget.


The commissioner also reported that the new "Where's My Tax Refund" feature has been a resounding success, and the ability to pay taxes due via a secure online option has made the settling of amounts even easier.

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